By operation
Know where every piece is, and prove what you took in.
Tagged at intake, moved through the stages, photographed before and after the wash.
Tagged before it moves.
A bag arrives from a driver or over the counter, and each item is tagged at intake.
From that moment the piece has an identity, and the operation knows what it is holding.
- A tag per item at intake
- Scanned from the bag or at the counter
- Item counts adjusted at intake
Wash. Press. Ready.
Every piece moves through the stages on the screen, not in somebody’s head.
Anyone on the floor can see what is due, what is late, and what is waiting to go out.
Wash, press and ready are a starting point, not a fixed set: rename them to match your floor, or add stages of your own, from the dashboard.
Photographed before and after the wash.
A garment can be photographed at intake and again after processing.
When a customer questions a mark or a tear, the conversation starts from two photographs.
- Pre-wash and post-wash photos
- Washing instructions on the job
- Laundry notes, kept with the ticket
What you change yourself, and what we set up.
The stages on your floor are yours to name, and the catalogue that runs through them is yours to write.
You change it, from the dashboard
Configuration, not code. Changed in your own dashboard, with no code changes and no waiting on us.
- Your catalogue: add a service, edit one, retire one, in Arabic and English
- The processing stages: rename wash, press and ready, or add stages of your own
- Turnaround and timings, and the thresholds that flag a late order
- Staff accounts, and what each role can see and do
- The wording of the messages sent as an order moves, and which features are switched on
We set it up with you
Part of onboarding, and supported after you go live.
- Tagging at your counter, set up and trained on your own system
- Your first catalogue, loaded from the brief you send us
- Counter and floor staff trained before go-live
- Hosting, updates and support
In more detail.
Open any of these for the full capability list.
Rewash and claims, on the record.
A shirt comes back with a pressing complaint. A customer insists a piece is missing.
A rewash goes back through the stages with its history attached.
A claim is worked with the intake scans and stage history in front of you: what was received, when, and where it went.
Counted in, counted out.
What was scanned at intake is what has to leave, and the two are reconciled against each other.
A piece that has not moved is visible before the customer notices it is late.
One record, from the bag to the door.
Tagging and the stages run in the Laundry Management App, on orders from the POS till or the app.
Read about the Laundry Management AppRead about the POS tillRead about the customer app
Related operations
Follow one thobe through the floor.
Twenty minutes is enough to know whether this fits your operation.